Author: Gerard Blokdijk
Publisher: Emereo Pty Ltd
Keywords: service, level, agreements, management, sla, success, agreement, secrets
Number of Pages: 176
Published: 2008-01-14
List price: $15.95
ISBN-10: 0980471613
ISBN-13: 9780980471618
There has never been a SLA manual like this. 100 Success Secrets is not about the ins and outs of a SLA. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a SLA’s best practice and standards details. Instead it introduces everything you want to know to be successful with SLAs. CONTENT COVERED: Advantages and disadvantages of Service Level Agreements, The Service Pro
中文参考译名:服务水平协议SLA的指南 - 南黎巴嫩军的书，模板管理服务水平和服务水平协议形式。快速简便的方法来写你的解放军
Authors:Gerard Blokdijk, Ivanka Menken,
Publisher: Emereo Pty Ltd
Keywords: service, sla, level, agreement, easy, write, fast, way, templates, guide, book, management, forms
Number of Pages: 208
Published: 2008-09-18
List price: $49.95
ISBN-10: 192152362X
ISBN-13: 9781921523625
This book enables you to implement, or fine tune service level agreements (frequently abbreviated as SLA). A SLA a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance. An SLA is a formally negotiated agreement between two parties. It is a contract that exists between customers and their service provider, client or between service providers. It records the common understanding about services, priorities, responsibilities, guarantee, and such - collective
Author: Rosemarie Wyatt
Publisher: Heinemann
Keywords: level, city, quals, guilds, amp, users, graphics, office, presentation, diploma
Number of Pages: 160
Published: 2004-06-30
List price: $20.65
ISBN-10: 0435462512
ISBN-13: 9780435462512
This series provides all the knowledge and skills students need to complete level 1 and 2 qualifications. Written in simple, clear language using Office XP applications, the titles are full of exercises to help students get to grips fast with the skills they need for assessment.
Author: K.Mary Reid
Publisher: Heinemann
Keywords: level, city, quals, guilds, amp, users, design, office, website, diploma
Number of Pages: 128
Published: 2005-01-05
List price: $20.65
ISBN-10: 0435462563
ISBN-13: 9780435462567
The titles in this series are ideal for students or IT users who wish to develop their IT skills further. Simple clear language aids understanding, exercises help students master the skills they need for assessment and real life scenarios put the knowledge into context.
Author: Louisa May Alcott
Publisher: Edcon Publishing Group
Keywords: level, life, classics, bring, little, women
Number of Pages: 72
Published: 2008-06-18
List price: $10.95
ISBN-10: 1555760473
ISBN-13: 9781555760472
Bring The Classics To Life Series - Reading Level 1.0-2.0. This novel has been adapted into 10 short reading chapters. Ages 7+ and English Language Learners of all ages. 8.5"x11" "worktext". Abridged with excersice acitivities built in along with answer keys.
Author: Sara Wernham
Publisher: Jolly Learning
Keywords: level, blue, complete, jolly, readers
Published: 2008-03-31
List price: $42.00
ISBN-10: 1844140970
ISBN-13: 9781844140978
Author: Alan Dapre
Publisher: Heinemann Educational Publishers
Keywords: level, readers, english, heinemann, intermediate
Number of Pages: 40
Published: 2005-04-01
List price: unknow
ISBN-10: 0435934457
ISBN-13: 9780435934453
